Mac Excel Hyperlink Not Working

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I add the link into the cell and click on the link and get the error: 'Unable to open link. Cannot download the information you requested.' I paste the link into a browser and it works fine. I basically want to add a link to my worksheet and when I click on the link it opens it in the browser. I am using Excel 2000. In the Excel desktop application, to select a cell that contains a hyperlink without jumping to the hyperlink destination, click the cell and hold the mouse button until the pointer becomes a cross, then release the mouse button. In Excel for the web, select a cell by clicking it when the pointer is an arrow; jump to the hyperlink destination by clicking when the pointer is a pointing hand.

Office 365 ProPlus is being renamed to Microsoft 365 Apps for enterprise. For more information about this change, read this blog post.

Symptoms

When you create a hyperlink in an Office document and then select the link, you may receive one of these error messages:

Unable to open <URL>. Cannot locate the Internet server or proxy server.

Unable to open <URL>. Cannot open the specified file.

<URL> = the hyperlink you inserted.

Note

The hyperlink does work if you type it directly in the browser, or in the Open box of the Run dialog box (select Start, and then select Run).

Cause

This problem occurs when the following conditions are true:

  • You are using Microsoft Internet Explorer:

    • As a proxy server -or-
    • With a firewall that doesn't allow HTTP requests to be placed on your local network
  • Internet Explorer isn't your default browser.

  • The ForceShellExecute registry key isn't present in the following location, or isn't set to 1:

    • For 32-bit versions of office installed on 64-bit operating systems:

      HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet Crusader kings 2 2.8.1.1.

    • For 32-bit versions of Office installed on 32-bit operating systems, or 64-bit versions of Office installed on 64-bit operating systems:

      HKEY_LOCAL_MACHINESoftwareMicrosoftOffice9.0CommonInternet

    Note

    Bresser usb microscope digital drivers for mac. The registry path doesn't depend on your Office version.

Workaround

Important

Function

This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, select the following article number to view the article in the Microsoft Knowledge Base:

322756 How to back up and restore the registry in Windows

Add the Internet Subkey to the registry and set the Value data

To work around this issue, either add the ForceShellExecute subkey, if it is not present, and set the Value data, or if it is present, set the Value data of the ForceShellExecute subkey.

  1. Quit any programs that are running.

  2. Select Start, and then select Run. Type regedit in the Open box, and then select OK.

  3. In Registry Editor, browse to one of the following subkeys (create the keys if they do not exist):

    • For a 32-bit version of Office on a 64-bit version of Windows:

      HKEY_LOCAL_MACHINESOFTWAREWow6432NodeMicrosoftOffice9.0CommonInternet

    • For a 32-bit version of Office on a 32-bit version of Windows:

      HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet

    • For a 64-bit version of Office on a 64-bit version of Windows:

      HKEY_LOCAL_MACHINESOFTWAREMicrosoftOffice9.0CommonInternet

  4. Make sure the Internet subkey is selected. On the Edit menu, point to New, and then select DWORD Value. Add the following registry value:

    Value Name: ForceShellExecute

  5. Double-click ForceShellExecute, and then set the Value data to 1. Select OK.

  6. On the Registry menu, select Exit.

Did this fix the problem?

Check whether the problem is fixed. If the problem is fixed, you're finished with this section. If the problem isn't fixed, contact support.

More Information

A hyperlink may not go to a Microsoft Word document or a Microsoft Excel worksheet after you use this workaround.

Office uses the Urlmon.dll file to handle all Internet transitions.

In this case, the Urlmon.dll file sends a request to get a file via http:// through the proxy server. The proxy server sees that the request came from Internet Explorer, based upon the HTTP User Agent field of the http://request. It then gives an error 403, basically saying 'Access Denied.'

The Urlmon.dll file gets this and simply returns the error message mentioned earlier. The error means that the request failed, but it never states why it failed.

The workaround is to use a ShellExecute() on the URL. This allows the operating system to start the URL on the default browser. If the default browser isn't restricted by the proxy server, the proper page is displayed.

How to prevent/disable automatic hyperlinks in Excel?

As we all known, Excel create clickable hyperlinks automatically when we input the web addresses into cells. Maybe, sometimes, this is somewhat annoying. Today, I will introduce some quick tricks for you to prevent automatic hyperlinks in Excel.

Convert plaint text to hyperlink with Kutools for Excel

Mac Excel Hyperlink Not Working

Prevent automatic hyperlinks with Autocorrect Options in Excel

The build-in Autocorrect Options in Excel can help you to disable the automatic hyperlinks when you enter the web address. Do as this:

1. In Excel 2010/2013, click File > Options and in Excel 2007, click Office button > Excel Options to open the Excel Options dialog.

2. In the Excel Options dialog box, click Proofing from the left pane, and click AutoCorrect Options in the right section. See screenshot:

3. And then in the AutoCorrect dialog, click AutoFormat As You Type tab, and uncheck Internet and network paths with hyperlinks option under Replace as you type section, see screenshot:

4. After finishing the settings, click OK > OK to close the dialogs.

5. And now when you enter your web address into a cell, the internet address will not become clickable hyperlink. See screenshot:

Note: After disabling this feature, all the web addresses in the worksheet will not be converted to the clickable hyperlinks any more.

Prevent automatic hyperlinks with shortcut keys in Excel

But sometimes, you need to leave the hyperlink feature on and just need to prevent some specific hyperlinks, you can use the following shortcut keys to undo the hyperlink immediately after it's created.

1. Type your web address and press Enter key.

2. Then press Ctrl+Z immediately. And the clickable hyperlink has been converted to the plain text.

Convert plaint text to hyperlink with Kutools for Excel

In sometimes, you have a list of texts which want to convert to linkable hyperlinks, in Excel, there is no quick way can help you, however, with Kutools for Excel’s Convert Hyperlinks utility to quickly convert plain texts to linkable hyperlinks.

After free installing Kutools for Excel, please do as below:

1. Select texts that you want to convert to clickable hyperlinks, and click Kutools > Link > Convert Hyperlinks. See screenshot:

2. Then in the popping dialog, check Cell contents replace hyperlinks addresses option, and then check Convert source range checkbox. See screenshot:

3. Click Ok. Now the plain texts are converted to linkable hyperlinks.

Tip: If you want to keep the plain texts after conversion, you can uncheck Convert source range in the Convert Hyperlink dialog, and select a cell to put out the converted results.

Delete Hyperlinks or Convert Hyperlink

Related articles:

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    My AutoCorrect Options in Excel 2010 is grayed out and not clickable, smh..
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      Hello, if your autocorrect option is gray, maybe you have a mixed Microsoft Office version installed, you only need to copy the WINWORD.exe file from Office12 (or other number)folder to Office14 folder, and restart Word. Hope it helps.
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    thank you, I just intall win10 and need to change re-setup excel
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    Does changing this setting apply only to your session or is the option change saved to the spreadsheet itself. For example, I have a very large sheet used by multiple people, and we have data in it that Excel always wants to auto-convert to a hyperlink (not wanted). So if I change this option, am I doing it only for my self, or will this change apply to anyone (preferred option) that tries to edit this same spreadsheet?